The trial version can only convert the first 1 minute of each audiobook and convert 3 audiobook files at a time. If you want to get the full version, please buy a license.
This software requires macOS 11 or later (including the latest macOS Tahoe).
If your system is older than macOS 11 and no compatible version is available, we recommend the following options:
- Upgrade to macOS 11 or later.
- Switch to the Windows version.
If you are a paid user and unable to upgrade, we can provide a FREE license for the Windows version. Please contact our support team at support@tunepat.com if you need this option.
Sometimes due to network connection and our server error, you may receive the error message when trying to update the program within the app. In this case, please simply go to our download center to download and install the latest setup file of the program.
Yes. Before converting, go to the Settings section, check Split Output Audio to Segment, and then select Split by chapters.
Audiobooks generally have long lengths and large sizes. If you don't want the output audiobooks to take up too much space on your device, go to Menu > Settings on TunePat, and select "Small Size" in the Quality section. When you choose "Original" under Output Format, TunePat will convert audiobooks with the original quality saved.
If TunePat cannot convert or download songs, try the following troubleshooting steps in order:
- Update TunePat to the latest version. Go to Menu > Check for updates in the program, or download the latest version from the TunePat Download Center or the corresponding product page.
- Clear the program cache. Go to Menu > Clear Caches, restart TunePat, and try again. If the issue persists, remove the local cache folder manually:
- Windows: Open
C:\Users\USERNAME\AppData\Roaming\, find the corresponding TunePat program folder (for example, TunePat Any Audiobook Converter), delete it, and restart the program. - Mac: Open Finder and select Go > Go to Folder..., or press Command + Shift + G. Enter
~/Library/Application Support/, find the corresponding TunePat program folder, delete it, and restart the program.
- Windows: Open
- Check your music account. Make sure you can log in normally through an external browser and that your music subscription is still active, if the service requires one.
- Check your network, IP address, and region. Turn off your VPN and try again. If necessary, switch to another network or VPN location to rule out IP or regional restrictions.
- Contact TunePat Support. Go to Menu > Feedback to submit the issue, or contact us directly at support@tunepat.com. Please describe the problem clearly and include the troubleshooting steps you have already tried, the results, screenshots or screen recordings, and the program log files.
If the above solutions still cannot fix your problems, please provide the following information to our support team via support@tunepat.com. We will reply to your message within 24 hours on weekdays and 48 hours on the weekend. And we will submit your feedback to our developers and inform you if the solution is available.
1. Which OS (Windows or Mac) are you using?
2. What is the output format you choose?
3. Did the problem happen to a certain file or to all files?
4. Please send us the log files. You can find them by going to the program, click the Menu button (on the upper right corner) > Open log file. You will see a logs folder, please send us all the files in this folder.
1. Launch TunePat Any Audiobook Converter on your computer, then click the key icon or 
icon to get the registration window. Copy and paste the registration Email and Code into the registration pop-up dialog.
2. Fill in the two blanks with your registration Email and license code that you have received from the email. Then click "Register" to register for the program.
Strictly speaking, you're not allowed to switch the license code from Windows to Mac computer or from Mac to Windows computer once you purchased the software, as each license code is exclusively for one platform.
If you have purchased a license for the wrong operating system within 5 days, please contact us to help you replace it, or you can purchase a license for the correct operating system from our official website and contact us to refund the wrong order.
If you have switched your computer from Windows to Mac or from Mac to Windows and want to reinstall the program on your new computer, you can contact our support team to purchase a new license for the new computer to get a discount.
We can provide a free license for users who share their experience of using TunePat programs. If you are interested in this, please learn How to Write a Review and Get Free License.
Besides, to benefit TunePat users to enjoy localized software, we warmly welcome volunteers from all over the world to translate TunePat programs into their native languages. We'll offer a free license in return. If you are interested in joining this activity, please visit How to Translate TunePat Programs for more details.
1. Make sure you have registered with correct program, Windows and Mac version will not share a code.
2. The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email and Code into the registration window.
3. One license for one computer only. If you use your code on more than one computer, it will show as invalid.
If you still get the error message, please contact our support team via support@tunepat.com for further help.
1. Please make sure your license is not expired yet. If it's still within the validity, please register it again.
2. One license for one computer only. If you use your code on more than one computer, it will show as a trial version.
3. If you have updated the computer system recently, then the registration info may have been wiped. Please register with your license once again.
If you still get the error message, please contact our support team via support@tunepat.com for further help.
Sorry, one license for one computer only. If you use the license code on other computers, it will show as "Invalid".
If you switch to a new computer, you can contact our support team(support@tunepat.com) to transfer your registration info to a new computer.
Please contact our support team(support@tunepat.com) and provide your order info, such as email, receipt, order number, and other information you can remember.
TunePat commits a 100% money-back guarantee within 5 days for TunePat Any Audiobook Converter 3-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.
All subscription plans (except for the lifetime plan) we provided are automatically renewed by default. If you want to cancel the renewal subscription, you can cancel it at any time before the renewal date. (Please rest assured that you will receive a notification before renewal.)
Method 1: You can view and manage your subscription order by yourself. Once you've successfully subscribed to TunePat, you'll receive an email titled "Thank you for subscribing to TP xxx". At the bottom of the email, you'll find a "View your subscription" button. Click on it to go to the order management interface, where you can cancel your order if necessary.
Method 2: If you encounter any difficulties managing your subscription, you can contact our customer service support team via email, and we'll assist you in the background. Our email address is support@tunepat.com.
After the cancellation, you will not be charged starting from the next subscription period.
We use Verifone as our e-commerce service, which fully supports any popular payment method, such as credit card, bank transfer, and more.
In this case, you can contact our support team to switch your license to the right product by providing your order info. Or you can directly go ahead to purchase the correct product and then contact us to refund the wrong order for you.
We only charge the price as listed on the product page. The extra part of the price you paid should be the tax fees due to different countries and regions.
TunePat Any Audiobook Converter is available with 3 subscription options: 3 months, 1 year, and Lifetime. Here are the key details:
1. The subscription period determines how long you can use the program.
2. The 3-month and 1-year plans renew automatically at the end of each subscription period. You can cancel anytime before the next renewal if you no longer need the service.
3. Each license is valid for use on one PC only.
4. A 100% money-back guarantee is available within 5 days for the 3-month and 1-year plans, and within 30 days for the Lifetime plan. For details, please see our Refund Policy.
For more information about subscriptions, please visit TunePat Subscription FAQ.
Generally speaking, once the order is processed successfully, you will receive a confirmation e-mail from the payment platform. After that, you will receive another e-mail with registration code info immediately. If you don't get the mail in time, please check the spam folder in case it's rejected by your mail system. Otherwise please contact our support team directly.