You need a music membership to download music from: Amazon Music, Apple Music, Deezer, and Line Music.
Free account is supported to download music from: Spotify, YouTube Music, Pandora Music.
Music One supports keeping lyrics files, but when you choose a different platform, the situation will be different:
Spotify: Whether you choose App or Web player mode, it supports outputting the lyrics of some songs to LRC or TXT files.
Apple Music: iTunes mode does not support obtaining lyrics files. Web player mode can support outputting lyrics of some songs to LRC files.
Amazon Music: Web player mode supports outputting lyrics of some songs to LRC files; App mode does not support obtaining lyrics files.
TIDAL: Whether you choose App or Web player mode, it supports outputting the lyrics of some songs to LRC or TXT files.
Deezer: Supports saving song lyrics to LRC format.
YouTube Music: Support outputting lyrics of songs in TXT format.
Line Music, Pandora: Supports outputting lyrics of some songs to TXT files.
Yes, TunePat Music One supports preserving Amazon HD and Ultra HD quality. However, Ultra HD sound quality is only supported when you choose to convert audio content from the Amazon Music app. Please choose the correct source.
TunePat Music One is an all-in-one music converter tool which allows you to download music from: Spotify, Apple Music, Amazon Music, Tidal, Deezer... etc. It enables users to effortlessly download songs, albums, playlists, and podcasts to a variety of audio formats such as MP3, AAC, WAV, FLAC, AIFF, or ALAC.
Please click on the Menu icon in the upper right corner of the program and select the "Clear cache" option from the drop-down menu. Restart the program and log in again.
TunePat supports online music playback, so please ensure you have downloaded the program's latest version.
TunePat allows you to select multiple songs, albums, or playlists for batch conversion. You can see a page like the following screenshot shown. Select the "Add More" button to choose songs from other albums or playlists. After adding all songs you need, click the "Convert" button to convert all these songs at once in this list.
You can use TunePat Music One to convert any playlist you want.
No. Currently there are only two versions of the TunePat program for Windows and Mac. No mobile app is available yet.
Please ensure successful conversion of your songs by following these guidelines:
- Install the latest version of the program, and make sure the songs you want to convert can be played normally in TunePat or the app/web player of the corresponding platform.
- Avoid connecting external audio devices to your computer or playing music on other devices during the conversion process.
If the issue persists, follow these steps:
- Click the Retry button to retry the conversion.
- If the problem remains unsolved, check your network connectivity and attempt to play the failed song within the program or browser. If playback works correctly and lasts longer than 10 seconds, restart the program and try the conversion again.
- If the problem persists, click on the Menu button in the top right-hand corner of the TunePat Music One, select the Clear Cache option from the drop-down menu, and wait for the software to restart.
- If you are still unable to convert your files, please contact customer service via email (support@tunepat.com) to resolve the issue promptly.
A new update window will automatically pop up when you open the program. You can choose to update now, skip the version, or prompt again next time. You can also find the "Check for updates" option in the menu bar of the TunePat program. Click to detect new versions.
This may be caused by the network. You can try re-upgrading or go directly to our Download Center to find the corresponding program and download the latest version directly.
If you want to save the converted songs in the order of the original playlist, Output Organized is changed to "Playlist" option. In addition, please add "Playlist Index" in the Output File Name column.
Generally, Failed: 1106 is encountered because your current PC has no audio output device and the music app can't play the song properly, so it can't be converted normally. Please check the connection of your audio peripheral and try to play the song in the music app to see if it is abnormal, and make sure the music can be played normally in the official app before converting.
If you are using a Tidal trial account. Please check if the trial period has expired or if the trial is limited. If the trial period has expired, you need to subscribe. If there are some trial limitations, you can check if it is working by playing it in the official tidal app. Ensure that the music is playable in the official app before converting.
Please click on the Apple icon on the top left side of your Mac computer and select "System Preferences" option from the drop-down menu. Then click on "Security & Privacy" button. Then slide the toolbar on the left side and select "Automation" from the drop-down menu, and find the corresponding program name on the right side, i.e. TunePat Music One, and then check the "Music" option at the bottom.
If you can't read the music, it's because you have both iTunes and Store version of Music app installed on your computer.Please uninstall the Store version of Music app and restart it to convert the songs again.
When you use TunePat Music One to convert songs, the default setting in the Conversion Mode section is "Intelligent Mode". In this conversion mode, the program will automatically switch the audio source according to the user's network condition. That is to say, if the original source cannot be read, it will automatically switch to downloading songs from YouTube.
If you don't want to download songs from YouTube instead of the original source, please change the settings. When you choose to convert songs from Deezer, Pandora or other platforms, please change the Conversion Mode to "Web Download". If you choose to convert songs from Spotify, Amazon Music, Tidal, etc., please change the Conversion Mode to "xxx Record" or "Web Download" depending on the source you choose (app or web player). For example, when you choose to get a song from the Spotify app, select "Spotify Record"; when you get a song from the Spotify web player, select "Web Download".
When you select FLAC, WAV, AIFF, or ALAC as the output format, the Bit Rate option is grayed out and cannot be selected. But this means that our program will download the original sound quality by default, i.e. the best sound quality, not just 256 kbps or 320 kbps.
To enhance the development of TunePat products and offer our users an improved experience, we have incorporated new technologies in our latest version. Consequently, TunePat products will no longer be compatible with macOS 10.14 or lower.
If you are unable to use TunePat due to this change, we offer the following solutions:
- Our most recommended solution is to update your macOS system to 10.15 or above and download the latest version of TunePat Music One.
- If you prefer, you can switch your license to a Windows computer by contacting our customer service support team via email for assistance.
If you are experiencing technical issues with your software, contact the developer's customer support team for assistance (support@tunepat.com). We will help troubleshoot and resolve any issues you may be having. We will reply to your message within 24 hours on weekdays and 48 hours on weekends. Please describe the problem you encountered and provide the following information when you contact us.
- Please let us know the detailed info of your computer system.
- Which music service you tried to download music from? Are you a subscriber to the music service? (For example, Tidal HiFi or Spotify Premium, etc)
- What is the output format you choose?
- Did the problem happen to a specific audio file or all audio files?
- Please send us the log files. You can find them by going to the program and clicking the "Menu > Open log file" button. You will see a logs folder. Please send us all the files in this folder.
You need a valid email address and license key to register for the program. And you will receive an email from the TunePat official after purchasing a license successfully. Then you can follow the steps to register TunePat Music One.
1. Launch TunePat Music One on PC and click the "Menu > Register" option in the upper right menu bar to jump to the registration interface to register the program. Copy and paste the registration Email and Code into the registration pop up dialog.
2. Fill the two blanks with your registration Email and license code that you have received from the email. Then click "Register" button.
According to our licensing agreement, each license code is specific to one platform, either Windows or Mac. Therefore, it is not permitted to transfer the license code from Windows to Mac or vice versa after purchasing the software.
In the event that you accidentally purchase a license for the wrong operating system, please contact us within five days to arrange for a replacement or a refund. To acquire a license for the correct platform, please visit our official website and then contact us for a refund of the incorrect order.
If you have replaced your computer and need to reinstall the program on the new machine, you can contact our support team to obtain a new license at a discounted rate.
TunePat offers a free trial of TunePat Music One. You can directly download it from our Download Center. But the trial version has certain limitations, it only allows trial users to convert the first 1 minute of each song for sample testing. Of course, you have the following two ways to get a free license:
1. Share your experience with TunePat on selected review sites and get a free license. For details, read "Write a Review to Get a Free TunePat License".
2. In order for TunePat users to enjoy the localization software, we warmly welcome volunteers from all over the world to translate the TunePat program into their native language. In return, we will provide a free license. If you are interested in participating in this event, please visit the "Translate TunePat to Get Reward" page for more details.
1. Ensure that you have registered for the appropriate program version, as the Windows and Mac versions do not share registration codes.
2. The registration code is case sensitive. Additionally, please refrain from adding any spaces before or after the code. You may also copy and paste the email and code into the registration window.
3. Each license is limited to one computer only. Any attempt to use the registration code on more than one computer will result in an invalid status.
If you encounter any error messages, please contact our support team via support@tunepat.com for further assistance.
1. Please ensure that your license is still valid. If it is still within the validity period, kindly register it again.
2. Please note that each license is valid for a single computer only. If you use your code on more than one computer, it will appear as a trial version.
3. If you have recently updated your computer system, the registration information may have been erased. Therefore, please register with your license once again.
If the error message persists, kindly contact our support team at support@tunepat.com for further assistance.
Please note that according to our purchase page, a TunePat license is restricted to a single computer. Using the license on more than one device simultaneously will render the license invalid.
In the event of extenuating circumstances, such as the failure of your old computer and the need to transfer your registration information to a new device, please contact our customer service team via email (support@tunepat.com) for assistance. If you require use of TunePat on multiple devices simultaneously, we recommend purchasing an additional license. We also offer exclusive discounts to returning customers, so feel free to contact us for further information.
Please contact our support team(support@tunepat.com) and provide your order info, such as email, receipt, order number and other information you can remember.
We have a responsibility to keep your information secure. TunePat has a privacy policy in place and does not share your information with third-party advertisers without your consent.
Languages currently supported by the TunePat family of programs include: Arabic, Czech, Danish, Dutch, English, French, Indonesian, Georgian, German, Greek, Chinese, Norwegian, Italian, Japanese, Portuguese, Hebrew, Turkish, Spanish, Filipino, Hungarian, Malay, Hindi, Finnish, Zulu, Brazilian, etc. More languages will be supported in the future.
TunePat commits a 100% money-back guarantee within 5 days for TunePat Music One 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.
We will process the refund request in sequence after receiving the refund request that meets our refund conditions. After we process the refund, your refund will generally arrive within 3-10 working days.
Yes, as long as your refund request complies with our Refund Policy, we will refund your purchase price in full.
All subscription plans (except for the lifetime plan) we provided are automatically renewed by default. If you want to cancel the renewal subscription, you can cancel it at any time before the renewal date. (Please rest assured that you will receive a notification before renewal.)
Method 1: You can view and manage your subscription order by yourself. Once you've successfully subscribed to TunePat, you'll receive an email titled "Thank you for subscribing to TP xxx". At the bottom of the email, you'll find a "View your subscription" button. Click on it to go to the order management interface, where you can cancel your order if necessary.
Method 2: If you encounter any difficulties managing your subscription, you can contact our customer service support team via email, and we'll assist you in the background. Our email address is support@tunepat.com.
After the cancellation, you will not be charged starting from the next subscription period.
Your subscription will automatically renew each month/year. You do not need to take any action to renew your subscription.
If you would like to change your subscription type, please email our customer service team for assistance.
We are using Stripe as our e-commerce service. Stripe supports a wide range of payment methods, including:
1. Credit and debit cards: Stripe accepts payments from all major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners Club.
2. Bank transfers: Stripe supports bank transfers in many countries, allowing customers to pay directly from their bank accounts. This is known as ACH payments in the US, Bacs Direct Debit in the UK, etc.
3. Digital wallets: Stripe also supports a variety of digital wallets, including Apple Pay, Google Pay, Microsoft Pay, WeChat Pay, and Alipay. Customers can use these wallets to make payments on mobile devices or through web browsers.
4. Local payment methods: Stripe also supports a variety of local payment methods in different countries. For example, in Brazil, Stripe supports payments through Boleto Bancário, a popular payment method that allows customers to pay using a bolero, or payment slip. In Japan, Stripe supports payments through Konbini, which allows customers to pay at convenience stores.
In this case, you can contact our support team to switch your license to the right product by providing your order info. Or you can directly go ahead to purchase the correct product and then contact us to refund the wrong order for you.
Our pricing policy is based on transparency and fairness. The price you see listed on the product page is the final price you will pay for the item. However, please note that in some cases, taxes may apply due to varying regulations across different countries. Therefore, any additional charges on top of the listed price will be solely attributed to taxes, which we have no control over.
In order to meet people's needs and provide a better service, TunePat offers 4 subscription plans. Below are something should be informed:
1. There are 4 types of subscription plans for your choice (1 month/ 3 month/1 year/ Lifetime).
2. If you purchase a 1-month, 3-month, or 1-year subscription, to ensure the service, the two license types will auto-renew after 1 month or 1 year. If you don't need it anymore, you can cancel the next subscription at any time.
3. Each license can be used on one PC only.
4. TunePat commits a 100% money-back guarantee within 5 days for TunePat 1-month & 3-month & 12-month plan, and 30 days for the lifetime plan. For more details, please visit Refund Policy.
If you have other questions about the subscription, please read TunePat Subscription FAQ.
Once your order has been successfully processed, you can expect to receive a confirmation email from the payment platform. Shortly after, you will receive another email that contains the registration code information.
If you do not receive this email promptly, please check your spam folder, as it may have been rejected by your email system. Alternatively, it is possible that you entered the wrong email address during your TunePat purchase, which could prevent you from receiving the email. If so, please contact our support team directly for assistance.
